⚠️ Terms for Direct Shipping from Canada and Proxy Purchasing (Please Read Before Purchase)

• Direct Shipping from Canada and Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of about two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Proxy Purchasing and Local Warranty: This item is purchased/shipped directly from Canada. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty is provided, and we do not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual Canadian version received prevails. In the event of significant changes to core models, quantities, or major specifications, we will handle it based on the actual situation.
• Transport Appearance: Long-distance transport may cause slight indentations, creases, or scratches on the outer box; if the product itself, its function, quality, and seals are not affected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products are generally not returnable or exchangeable for non-quality issues once unsealed, tried on, used, or their original seals are damaged.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt; for wrong items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checks with suppliers or logistics.
• Usage and Precautions: Please follow the manufacturer's labels, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human-made damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is the wrong item, significantly inconsistent with the description, has major quality issues, or transit damage has affected the product itself, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.