⚠️ Terms for Direct Shipping & Procurement from Canada (Please read before purchasing)

• Direct Shipping & Estimated Timeline: Items are shipped directly from Canada to Hong Kong via international air freight. Delivery is generally expected within 10–14 working days after payment and order confirmation, with an actual receipt time of approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Timeframes are Estimates: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In cases of significant delay or unavailability, we will contact you to follow up.
• Procurement & Local Warranty: This item is a Canadian procurement/direct shipment. Unless otherwise stated in writing on the product page, no local Hong Kong manufacturer or agent warranty applies, and we do not provide additional commercial maintenance services such as repairs, parts replacement, or technical support.
• Post-Order Changes: Once an order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted. Please carefully verify all options and information before placing your order.
• Availability & Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version currently received from Canada shall prevail. If there are major changes to the core model, quantity, or key specifications, we will handle the situation accordingly.
• Shipping Exterior: Long-distance shipping may cause minor indentations, creases, or scratches to the outer packaging; if the product itself, its functionality, quality, and seal remain unaffected, this is generally not considered a quality issue.
• Size, Color, & Fit: Variations may occur due to body type, footwear style, wearing method, screen display, and manual measurement. Unless the item clearly does not match the selected specification or description, personal fit or minor color differences are generally not considered quality issues.
• Hygiene Items: Intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products cannot be returned or exchanged for non-quality reasons once unsealed, tried on, used, or their original seals are damaged.
• Inspection Upon Receipt: Please verify the item, quantity, style, appearance, and seal as soon as you receive the goods. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting us within 48 hours with order details, complete packaging, and clear photos/videos for investigation with the supplier or logistics provider.
• Usage & Precautions: Please follow the original manufacturer's labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human-caused damage, or unauthorized modifications are not considered product quality issues.

Statutory Rights: If the product is incorrect, significantly inconsistent with the description, has major quality issues, or if shipping damage affects the product itself, its functionality, quality, or seal, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.