⚠️ Canada Direct Shipping and Proxy Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Timeframe: Items are arranged for international air freight directly from Canada to Hong Kong, with an estimated delivery of 10–14 working days after payment and order confirmation; actual receipt time is approximately two weeks. "Working days" exclude Saturdays, Sundays, and public holidays in Hong Kong or Canada.
• Estimated Timeframe: Delivery dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or unavailability, we will contact you to follow up based on the situation.
• Proxy Purchase and Local Warranty: This item is a Canada proxy purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no Hong Kong local manufacturer or agency warranty, and we do not provide additional commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once the order is submitted to the Canadian supplier, cancellations, refunds, or exchanges due to changes of mind, incorrect selection of size/color/style, personal preference, or poor fit are generally not accepted; please double-check all options and information carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only, and the actual version received from Canada shall prevail. If there are major changes to the core model, quantity, or main specifications, we will handle it according to the situation.
• Transportation Appearance: Long-distance shipping may cause minor dents, creases, or scratches to the outer packaging; if the product itself, functionality, quality, and seals remain unaffected, it is generally not considered a product quality issue.
• Size, Color, and Fit: Reasonable variations may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the item clearly does not match the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are opened, tried on, used, or their original seals damaged, returns/exchanges are generally not accepted unless there is a quality issue.
• Inspection Upon Receipt: Please check the item, quantity, style, appearance, and seals as soon as possible after receipt; if there are incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos to facilitate checking with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product itself, functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.