⚠️ Canada Direct Shipping & Purchasing Terms (Please read before ordering)

• Canada Direct Shipping & Estimated Time: Products are shipped directly from Canada to Hong Kong via international air freight, typically expected to arrive within 10–14 business days after payment and order confirmation; actual receipt time is approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong/Canadian public holidays.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight schedules, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. We will contact you to follow up in the event of significant delays or unavailability.
• Purchasing Agency & Local Warranty: This item is a Canada-purchased/direct-shipped product. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agency warranty, and we do not provide separate commercial maintenance, parts replacement, or technical support services.
• Changes After Ordering: Once an order is submitted to the Canadian supplier, it generally cannot be cancelled, refunded, or exchanged due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully check all options and details before placing your order.
• Supply & Packaging Updates: Brands or suppliers may update packaging, labels, batches, color schemes, or details. Website images are for reference only; the actual Canadian version received prevails. If there are major changes to the core model, quantity, or key specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance shipping may cause minor dents, creases, or scratches to the outer packaging; these are not considered product quality issues if the product itself, its function, quality, and seals remain unaffected.
• Size, Color, and Fit: Reasonable differences may occur due to body shape, shoe style, wearing method, screen display, and manual measurement. Unless the product significantly deviates from the selected specifications or description, personal fit or slight color variations are generally not considered quality issues.
• Hygiene Products: Personal clothing, protective gear, insoles, health supplements, and other personal hygiene products generally cannot be returned or exchanged for non-quality reasons once opened, tried on, used, or if the original seal is broken.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as possible after receipt. In case of incorrect goods, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order information, complete packaging, and clear photos/videos to facilitate verification with the supplier or logistics provider.
• Usage & Precautions: Please follow the original factory label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the product is incorrect, significantly different from the description, has major quality issues, or transit damage has affected the product, its function, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.