⚠️ Terms for Direct Shipping from Canada and Procurement (Please read before purchasing)

• Direct Shipping from Canada and Estimated Time: Products are air-shipped directly from Canada to Hong Kong. Delivery is generally expected within 10–14 business days after payment and order confirmation, with the actual delivery time being approximately two weeks. "Business days" do not include Saturdays, Sundays, or Hong Kong or Canadian public holidays.
• Timeframes are Estimates: Delivery dates are not guaranteed; delays may be caused by supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond our reasonable control. In the event of significant delays or unavailability, our store will contact you and follow up based on the actual situation.
• Procurement and Local Warranty: This product is procured/shipped directly from Canada. Unless otherwise specified in writing on the product page, no local manufacturer or distributor warranty is provided in Hong Kong, and our store does not provide commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order has been submitted to the Canadian supplier, cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit are generally not accepted; please double-check all options and details carefully before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colors, or details. Website images are for reference only; the actual version received from Canada will prevail. In the event of major changes to the core model, quantity, or primary specifications, our store will handle the situation accordingly.
• Transportation Appearance: Long-distance transportation may cause minor indentations, creases, or scratches on the outer packaging; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a product quality issue.
• Size, Color, and Fit: Differences in physique, shoe style, wearing method, screen display, and manual measurement may lead to reasonable variations. Unless the product is significantly different from the selected specifications or description, personal fit or slight color discrepancies are generally not considered quality issues.
• Hygiene Products: Once intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products have been opened, tried on, used, or their original seals damaged, returns and exchanges for non-quality issues are generally not accepted.
• Inspection Upon Receipt: Please verify the product, quantity, style, appearance, and seals as soon as possible after receipt. If there are incorrect items, shortages, significant damage, or quality issues, we recommend contacting our store within 48 hours along with order details, complete packaging, and clear photos/videos to facilitate investigation with the supplier or logistics provider.
• Usage and Precautions: Please follow the manufacturer's label, size, usage, cleaning, and maintenance guidelines. Problems caused by normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If the goods are incorrect, significantly inconsistent with the description, have major quality issues, or if transportation damage has affected the product itself, its functionality, quality, or seals, our store will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.