Tilley Hat Carrying Strap | Senior Daily Life | Overseas Purchasing

⚠️ Canada Direct Shipping and Purchase Terms (Please read before purchasing)

• Canada Direct Shipping and Estimated Time: Items are shipped directly from Canada to Hong Kong via international air freight, generally expected to arrive within 10–14 business days after payment and order confirmation, with actual delivery taking about two weeks. "Business days" do not include Saturdays, Sundays, or public holidays in Hong Kong or Canada.
• Timeframe is an Estimate: Arrival dates are not guaranteed; delays may occur due to supplier processing, peak seasons, flight scheduling, customs clearance, logistics arrangements, extreme weather, or other circumstances beyond reasonable control. In the event of significant delays or inability to supply, we will contact you to follow up based on the actual situation.
• Procurement and Local Warranty: This product is a Canada purchase/direct shipment. Unless otherwise stated in writing on the product page, there is no local Hong Kong manufacturer or agent warranty, and we do not provide separate commercial warranty services such as repairs, parts replacement, or technical support.
• Changes After Ordering: Once an order has been submitted to our Canadian suppliers, we generally do not accept cancellations, refunds, or exchanges due to change of mind, incorrect size/color/style selection, personal preference, or poor fit; please carefully verify all options and information before placing your order.
• Supply and Packaging Updates: Brands or suppliers may update packaging, labels, batches, colorways, or details. Website images are for reference only; the actual version received from Canada at the time of purchase shall prevail. If there are major changes to core models, quantities, or key specifications, we will handle them according to the actual situation.
• Shipping Appearance: Long-distance transport may cause minor dents, creases, or scratches to the outer box; if the product itself, its functionality, quality, and seals remain unaffected, this is generally not considered a quality issue.
• Size, Color, and Fit: Variations in body type, footwear style, wearing method, screen display, and manual measurement may lead to reasonable discrepancies. Unless the product is clearly inconsistent with the selected specifications or description, personal fit or slight color differences are generally not considered quality issues.
• Hygiene Items: Items such as intimate apparel, protective gear, insoles, health supplements, and other personal hygiene products are generally not eligible for return or exchange once unsealed, tried on, used, or if the original seal is broken, unless due to a quality issue.
• Receipt Inspection: Please check the product, quantity, style, appearance, and seals as soon as you receive your order; in case of incorrect items, shortages, major damage, or quality issues, it is recommended to contact us within 48 hours with order details, complete packaging, and clear photos/videos for verification with the supplier or logistics provider.
• Usage and Precautions: Please follow the original manufacturer’s labels, sizing, usage, cleaning, and maintenance guidelines. Normal wear and tear, misuse, accidents, human damage, or unauthorized modifications are not considered product quality issues.

Legal Rights: If an item is incorrect, clearly inconsistent with the description, has major quality issues, or has sustained shipping damage that affects the product itself, its functionality, quality, or seals, we will follow up on a case-by-case basis. The above terms do not exclude or limit any rights or remedies that cannot be lawfully excluded or limited under applicable Hong Kong law.